I was very
honored to be a featured speaker at the Arkansas Water / Wastewater Managers’
Association at their Annual Conference which was held this year at the Big
Cedar Lodge in Ridgedale, MO (close to Branson). The Lodge was incredible! It all looks strangely familiar…until you
realize that it is a Bass Pro Shops property and then everything makes
sense! (It’s like sleeping inside a Bass
Pro Shops… and that surely has to be more than one person’s fantasy!)
The conference
was fantastic as well! I delivered a few
words on the opening night meet and greet and then spoke four times over the
next two days to the group. The Association
picked out a few great topics from my catalog:
- Good Enough Isn’t Good Enough Anymore- How to Turn Your Utility from Kitchen Nightmare into a Top Chef Operation
- The Importance of Delivering WOW Service to a Captive Audience
- Engineers Are From Mars, Utilities Are From Venus
If you’d like a
copy of my press kit including my catalog of presentations, you can download it
here:
The crowd was
very warm and engaging. Thanks to all of
you who made it a great conference! We
even got to take in a show in Branson…the Haygoods! I didn’t know what to expect but came away
thoroughly enjoying the entire night and, as if it needs to be said again,
those Haygoods are one talented bunch! I
did bring running shoes with me as I am working on losing weight again with
summer here (and I’ve lost 25 lbs so far!)
I had no idea that the ground was going to be as hilly as it was! Where I am from, 30’ in elevation is a
mountain! This little jog in the
afternoon turned out to be one of my toughest workouts!
If you are a
water or wastewater professional in Arkansas, please look into joining the
Arkansas Water Wastewater managers’ Association. That is one top notch group and really appear
to have their act together! They can
probably help you further your own career path in our industry as well.
